Purpose of the Document
Services: The business to retail merchandising and the related buying or activities availed/ carried out on the website by the users.
Third Party & Affiliates: To deliver the services in an effective manner Coucap is availing services of the third party vendors/companies and other business entity.
1. Users Obligations:
The set of terms under the Users Obligation are defined to set the accountability of the users for fair usage of the website and services without any prejudice and hindering the interests of the other users in any manner. Any avoidance or negligence in fulfilling the user’s obligations entitles website to suspend or terminate the user account for short or indefinite period of time.
User Account, Password & Security:While registering on the website you have to create a password and complete the account signup upon completing the registration process. You are solely responsible for maintaining the confidentiality of the password and account, and all of the activities that are occurring via your password or account. You agree to (a) immediately notify Coucap of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Coucap cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.
Coucap.comcannot and will not be liable for any loss or damage arising from your failure to comply with section (A) or for any losses occurring thereto. You, as the User, waive any claims against the Website for any loss and damage suffered by you on account of your failure to comply with the Terms and reasonably expected good practices in this regard.
If any User learns or is made or becomes aware of any instance of hacking or misuse of its User account, it shall without delay notify the Website of the same. Additionally, registered Users may be held liable for losses incurred by the Website for any loss or damage caused as a result of failure in maintaining security by the relevant User.
If any User provides any information that is untrue, false, not updated, and incomplete or the Website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the Website shall have the right to suspend or terminate the relevant User account and refuse any and all current or future use of the Website (or any portion thereof).
The Website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Coucap be held liable for any losses or claims arising out of such inaccessibility to the Users and the Users expressly waive any claims against Coucap in this regard.
2. Services Offered By Coucap:
Service Fee: Coucap reserves the right to introduce fees for the services (COD Charges/Shipping Charges etc.,) offered or amend existing fees as the case may be. Changes to the Fee Policy shall automatically become effective immediately after they are posted on the Website
Business & Product Disclaimer:Coucap is a platform that Users utilize to meet and interact with one another for their transactions. Coucap is not and cannot be a party to or control in any manner any transaction between the Coucap's Users.
Coucap does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Coucap.
Coucap is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Coucap cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Coucap.
At no time shall Coucap hold any right, title or interest over the products nor shall Coucap have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.
The Coucap is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Coucap is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Coucap hold any right, title or interest over the products nor shall Coucap have any obligations or liabilities in respect of such contract. Coucap is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
You release and indemnify Coucap and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Coucap and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Coucap cannot take responsibility or control the information provided by other Users which is made available on the Coucap.
3. Accepting the Terms
3.1 Coucap shall interact with customers / clients through e-mail, a form on our website, chat program on our website and phone call, Skype or similar service. By clicking a button or checkbox on a website. You accept and agree to the terms, where this option is made available to you by Coucap in the user interface for any offering.
3.2 In order to use the offering, you must first agree to the terms. You may not use the offering if you do not accept the terms.
4. Sharing of the Information:
4.1 Correspondence Information. Following are the various Correspondence Information which You provide when You access/register for Our Service includes:
4.2 Personal Information: name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.
4.2.1 Financial Information: credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that Coucap ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard (PCI DSS).
4.2.2 Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by Coucap for purposes of tax or regulatory compliance.
4.2.3 Transactional Information: Order ID, transactional history (other than banking details) about your e-commerce activities on Coucap website.
4.2.4 User IDs: Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to our Services.
4.2.5 Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
4.2.6 Technical and functional management of the Mobile App. When you use our Coucap, we also process technical data such as your IP-address, Device ID, Device Contacts, and Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of Coucap, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Coucap.
4.2.6 Operational Use. We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on Coucap. You acknowledge and agree such update is for your interests and for improving personalization and service efficiency of Coucap.
4.4 We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.
Contact: Incase of any concerns regarding the terms defined herein above you may contact by dropping in email at [email protected]